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Privacy Policy

Ampersand Hotels & Resorts Co.,Ltd. (hereinafter referred to as "we," "us," or "our"), the operator of U.I.J SHOP, respects your privacy concerns and values our relationship with you.

When you visit a store (hereinafter referred to as "store") established by us under the authorization of our SaaS service provider, SHOPLINE (hereinafter referred to as "SHOPLINE"), we may collect, process, and utilize personal information about you, including your employees and/or representatives, and individuals who handle affairs on your behalf. If you visit or make purchases on the store, we may also collect, process, and utilize your personal information. We understand the significance of personal data to you and are committed to ensuring the integrity and security of the store. This privacy policy describes the types of personal information we collect, how we use this information, with whom we share information, and the choices available to you regarding our use of this information.

 / This privacy policy will provide an explanation of the following: / 

1.What We Collect
We may obtain personal information about you from various sources. When you access our store or visit and/or use our social media/social network pages (or their corresponding stores or applications, such as Facebook, Instagram), we may collect this information. Some of our products are also sold in physical stores of different types. If you become a member of our store and make purchases at physical stores, relevant records will be collected by us. When you visit this store, our social media/social network pages (or their corresponding stores or applications), we may also collect certain information about your device or usage through automated means or by using technologies such as cookies, web server logs, and web beacons.

2.Categories of Information You Provide
The personal information categories collected by the store may include the following:

Identification information: (1) Identifiers (such as the name, address, phone number, email of members), (2) Financial information (such as credit card or financial institution account information), (3) Identifiers from government records (such as national ID number, unified certificate number, tax ID, passport number).

Personal characteristics: Personal descriptions (such as gender, date of birth, measurements).
Socioeconomic information: (1) Residence and facilities (such as residence address), (2) Property (such as ownership or rights over movable property), (3) Immigration status (passport, work permit documents, residency proof), (4) Lifestyle (such as types of consumer goods used and service details), (5) Membership in charitable organizations or other groups (such as records of participation in legal entities, clubs, or other volunteer organizations).

3.Information You Provide
You have the option to provide personal information to us in various ways, such as when you register on our store, make purchases on our store, or through our social media (or their related stores or extensions). The types of personal information you may provide to us (where applicable) include:

  • Contact information (e.g., name, postal address, email address, phone numbers, mobile service provider).
  • Age and date of birth.
  • Gender, preferred language.
  • Ethnicity, gender, preferred language.
  • Usernames and passwords.
  • Payment information (such as payment card numbers, expiration dates, shipping and billing addresses).
  • Purchase history.
  • Product preferences and communication channel preferences.
  • Content you provide (such as photos, videos, reviews, articles, survey responses, and comments).
  • Information you provide to us when you visit our social media pages (such as your name, profile picture, likes, location, friends list, and other information described on the social media network or application registration page, or detailed location information when using our mobile application).
  • Device identifiers, such as information about your device like MAC address, IP address, or other online identifiers.
You voluntarily provide us with your personal information, but if you do not provide your personal information, you may not be able to access certain services and promotional activities.

The store collects specific personal information for the purpose of providing you with goods or services, including but not limited to: (1) Consumer and customer management and services; (2) Consumer protection; (3) Online shopping and other e-commerce services; (4) Verifying your personal identity (such as protecting you from fraud and other criminal activities); (5) Resolving various types of disputes (including but not limited to consumer disputes, intellectual property disputes, etc.); (6) Enhancing secure transaction behavior; (7) Debt collection; (8) Notifying you of business opportunities, products, services, and updates; (9) Detecting and protecting you and the store from errors, fraud, or other criminal activities, and monitoring compliance risks; (10) Investigating potential unlawful activities regarding personal safety, property security, and breach of contract; (11) Fulfilling terms and conditions and return/exchange policies; (12) Complying with legal obligations; and (13) Other purposes for which your consent was obtained at the time of collection.

 /How We Use Personal Information / 

We may use the information you provide for the following purposes:

  • Sending you promotional content or other communications.
  • Providing you with requested information and services.
  • Contacting you to follow up on or confirm your orders, appointments, returns, or refunds, and sending you other non-marketing communications related to the products and services we provide to you.
  • Processing your payments and/or transactions.
  • Creating and managing your account, including accessing your purchase history.
  • Responding to your inquiries.
  • Customizing advertisements in our store, social media stores, and other places to match your interests and history.
  • Communicating with you and managing your participation in special events, contests, sweepstakes, activities (if any), surveys, and other promotions.
  • Operating and communicating with you through our social networks or mobile applications.
  • Operating, evaluating, and improving our business (including developing new products and services, enhancing and improving our products and services, managing our communications, analyzing our products, conducting market research, data analysis, and customer relationship management programs, as well as performing accounting, auditing, and other internal functions).
  • Complying with applicable legal requirements, relevant industry standards, and our policies.
  • To avoid redundancy and ensure the accuracy of your information, please regularly perform data cleansing, linking, or merging of our records internally or through our service providers.
  • We may also use this information in other ways, for which we will provide specific notice at the time of information collection.
If you provide us with your personal information and we intend to use it for direct marketing purposes to provide or promote the availability of our goods and/or services, we will confirm that you do not object to receiving such marketing messages when we first send you marketing messages. If you do not wish to receive such messages, you can express your preference to us when first receiving marketing messages or refuse to receive further marketing messages at any time.

If you provide data for this purpose and explicitly consent to it, we may use various types of personal information listed in the "Information You Provide" section above for direct marketing purposes.

Direct marketing communications may be sent to you through various channels, including telephone, mail, email, SMS, mobile applications, web applications, social media stores, and other communication methods. [Note: Include all relevant content applicable to your business] If we have obtained your consent, the personal data you provide in the form or when consenting to the subscription will be used for this marketing purpose. Our handling of any data transmission issues related to this section will be consistent with the content provided in this privacy policy.

If you do not wish us to use your personal information for direct marketing, you can choose to opt out of our direct marketing at any time by following the procedures listed in the "Your Rights and Choices" section below. If needed, this action must be taken free of charge, and we must cease using your personal information for direct marketing purposes.

We will only use your personal information for direct marketing in accordance with the Personal Data Protection Act of the Republic of China. Our direct marketing content may take various forms, including but not limited to marketing mails, emails, and SNS messages, as detailed in the following sections.

 / How We Use "Cookies" and Similar Tracking Technologies / 

1. What are "Cookies"
A cookie is a small file stored by the store's server on your computer, mobile device, or any other smart terminal device when you log into or browse store content. It typically contains identifiers, store names, and some numeric and character data. When you revisit the store, the store can recognize your browser through cookies. Cookies may store user preferences and other information.

2. How We Use "Cookies"
When you use our store, we may collect information about the device model, operating system, device identifier, and login IP address of the data subject through cookies or similar technologies. We also cache browsing and click information of the data subject to view their online environment. Cookies allow us to identify you when accessing the store, continuously optimize user-friendliness, and adjust the store according to your preferences. You can also change your browser settings to not accept cookies on our store, but this may affect your use of certain store functions.

On the stores we establish within SHOPLINE, with the help of cookies and other similar technologies, we can identify whether you are an existing user or member of ours without requiring you to log in and authenticate on every page.

3. How to Manage "Cookies"

You can manage or delete certain types of tracking technologies according to your preferences. Many browsers have a "Do Not Track" feature that sends "Do Not Track" requests to stores.

In addition to the controls we provide, you can also choose to enable or disable cookies in your internet browser. Most internet browsers also allow you to choose whether to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies but this setting can be changed. For more information, refer to the "Help" menu in your internet browser or your device's documentation.

The following links provide instructions on how to control cookies in all major browsers:

If you use any other browser, please refer to the documentation provided by the browser.
On the store, you can delete existing tracking technologies by clearing your cache.
When you browse web pages without logging in, we collect cookies required to implement browsing functions to provide you with relevant services.

Please note that if you refuse to use or delete existing tracking technologies, you will need to personally change user settings each time you visit. We may not be able to provide you with a quality user experience, and certain functions may not work properly.

 /How We Handle, Utilize, Share, Transfer, and Disclose Personal Data / 

1. Handling and Utilization

When you visit this website or use the functional services provided on this website, we will request necessary personal data based on the nature of the service and process and utilize your personal data within the scope of that specific purpose. Without your written consent, we will not use personal data for other purposes.

When you use interactive features such as service emails or surveys on this website, we will retain the provided information, including your name, email address, contact details, and usage time. During general browsing, the server will automatically record related paths, including the IP address of the connecting device, usage time, browser used, browsing, and click data records, as a reference for enhancing website services. This record is for internal application only and will not be disclosed externally. To provide accurate services, we will perform statistical analysis on collected survey content, presenting statistical data or explanatory text from the analysis results. Except for internal research, we may disclose statistical data and explanatory text as required, but without involving specific individual data.

2. Sharing

We will not share personal data with any third parties unless one or more of the following circumstances apply:

  • At your request or with your explicit authorization or consent.
  • Related to fulfilling our obligations under legal regulations.
  • Directly related to national security, defense security.
  • Directly related to public safety, public health, and significant public interests.
  • Directly related to criminal investigation, prosecution, trial, and execution.
  • To protect significant legitimate rights and interests of you or any other person when obtaining consent is difficult.
  • The involved personal data is disclosed by you to the public.
  • The involved personal data is collected from legally and publicly disclosed information.

  • Shared with SHOPLINE and its affiliates: In order to provide SHOPLINE products and services, make recommendations that may interest you, resolve account issues, protect the personal and property security of our affiliates or other users or the public, you acknowledge and agree that we may share personal data of you and your customers with our affiliates. We will only share personal data within the necessary scope and subject to the purposes stipulated in this privacy policy. If sensitive personal data is shared, or if our affiliates use and process personal data for different purposes, we will seek your authorization and consent again.

  • Shared with our third-party partners: We will only share personal data for legitimate, lawful, necessary, specific, and explicit purposes, and only share personal data necessary to provide relevant services to you or your customers. We will not share personal data that identifies your identity unless there are legal or regulatory provisions. Generally, these third-party partners are also data controllers, and they will process personal data in their own accounts after obtaining your consent. Such partners may have their own separate privacy policies and user agreements.

Additionally, when using the store, we may utilize third-party functions or services (including applications from the Apps Store, payment gateways, or logistics service providers). Please note that such functions or services are provided by third parties. The rules and procedures described in this privacy policy do not apply to these third-party functions and services. Any information you provide to third-party stores or service providers will be directly provided to the network operators of these services. Even when accessed through the store, you must comply with the applicable privacy policies and user agreements of these third parties. We are not responsible for the content of any third-party store, as well as the third-party policies related to personal data and security measures.

3. Transfer

In principle, we will not transfer control of personal data to any third parties except for the following situations:

  • At the request of the data subject or with your explicit authorization or consent.
  • Related to fulfilling our obligations under legal regulations.
  • Directly related to national security, defense security.
  • Directly related to public safety, public health, and significant public interests.
  • Directly related to criminal investigation, prosecution, trial, and execution.
  • To protect significant legitimate rights and interests of you or any other person when obtaining consent is difficult.
  • The involved personal data is disclosed by you to the public.
  • The involved personal data is collected from legally and publicly disclosed information.
  • In the event of a change in ownership, merger, reorganization, or bankruptcy of the operating entity.
Note: If transmission is required for the above reasons, we will inform you of the purpose and type of information and the transferee before the transfer (if sensitive information is involved, we will also notify you), and obtain your consent, unless otherwise stipulated by law or regulations. The transferee will continue to fulfill the relevant obligations regarding personal data under this agreement. If we go bankrupt or cease operation without a transfefee, we will delete your personal data.

4. Public Disclosure
In principle, we will not disclose your personal data to the public or undefined groups, but we may disclose your personal data based on our agreement with you or applicable legal regulations.

/ Your Rights and Choices / 
For the personal data we collect from you, we provide you with certain choices, such as how we use this information and how we communicate with you. To update your preferences, request removal from our mailing list, or submit requests, please follow the instructions below to contact us.

/ Email Opt-Out Statement /
You can inform us not to send marketing communications to you via email at any time by clicking the unsubscribe link in the marketing emails you receive from us or by contacting us as described in the "How to Contact Us" section below. You can also choose not to receive our marketing emails by sending an opt-out request to [insert store's CS email] [Note: or insert alternative instructions for sending opt-out request].

1. SMS Opt-Out Statement
You can request us not to send SMS messages to you by contacting us through the methods provided below.

2. Social Media App Opt-Out Statement
To remove or delete our social media applications from your social media account, please follow the instructions in the respective social media platform.
*For Facebook: Refer to the instructions provided in the Facebook Help Center.

3. Location Information
When using our mobile application, you may be asked to provide your geolocation through the mobile application. You can choose not to share detailed geolocation information by adjusting the location service settings on your mobile device. To decline sharing your detailed geolocation information, follow the instructions on your mobile device to change the relevant settings; otherwise, contact your service provider or device manufacturer.

4. Withdrawal of Consent
You can withdraw any consent you provided to us previously or object to the processing of your personal data at any time for legitimate reasons. We will apply your preferences in the future. In certain cases, withdrawing your consent to our use or disclosure of your personal data may mean that you cannot utilize certain of our products or services.

5. Viewing, Updating, and Modifying Personal Data
We may retain and use your information as necessary to achieve the above purposes. You have the right to request access to and receive detailed information about your personal data maintained by us, update and correct inaccuracies in your personal data, and optionally block or delete that information. In some cases, the right to access personal data may be limited by local legal requirements. Before granting access or making corrections, we may take reasonable steps to verify your identity. You can request to view, change, or delete your personal data by sending an email to [insert store's CS email] [Note: add contact information for the data protection authority in your jurisdiction or the store. For example: https://ico.org.uk/make-a-complaint/]

 / How We Protect Personal Data / 

We maintain appropriate managerial, technical, and physical protection measures designed to safeguard the personal data you provide from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no system is perfectly secure and free from concerns, and we cannot guarantee that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.

/ How We Update This Privacy Policy /

This privacy policy may be periodically updated without separate notification to reflect changes in our personal data practices. We will prominently post notices on our store to inform you of any material changes to our privacy policy and indicate the most recent update time at the top of the policy.

/How to Contact Us /
If you have any questions or comments about this privacy policy, or if you wish to update information about you or your preferences, please contact us at uijhh.md@gmail.com.

Last Updated: August 2023